FAQ

Please check the answer for your enquiry.

• Q I’m a KTCU member and want to know about discounts on the restaurants in the hotel.

  A

  As Ramada Plaza Jeju was founded and financed by the Korean Teachers Credit Union (KTCU), we provide KTCU members worldwide with the most benefits. Discounts on our restaurants and cafes are provided below:
  Please provide us with your membership card when visiting the below places.
  

  [Special discounts on food and beverages for KTCU members]

  Type	Food	Beverage
  Buffet	Lunch and dinner buffet: 25%	-
  	Breakfast buffet: 10%
  Western menus and Korean restaurant	20%	-
  Lobby and Sky Lounge	20%	10%
  Deli (bakery)	10%	-

• Q Can I transfer my discount benefits to somebody else?

  A

  No, the KTCU discount is only applicable for the KTCU membership holder.
  However, family discount rates can be applied to families of the KTCU member.
  For more information, please call
  Reservation Office at +82-64-729-8100.

• Q What is the discount rate for the KTCU member?

  A

  Please call us and provide us with your KTCU number for information about the discount rate for the KTCU member.
  
  Jeju Reservation Office +82-64-729-8100 Seoul Sales Office +82-2-3672-8700

• Q Can I rent a wheelchair or stroller?

  A

  We provide a free wheelchair/stroller rental service for use in the hotel.

• Q Can I rent a laptop from the hotel?

  A

  We provide a laptop rental service and it is 25,000 (taxes not included) per day (24 hours).
  You can make a reservation for the rental service.

• Q Do you offer Internet service in the guest room and how much is it?

  A

  Each room is equipped with wired Internet access.
  You can use your laptop to use the Internet service and is free of charge.

• Q What are the hours of the fitness center (pool, sauna) and prices?

  A

  휘스티스센터 운영시간, 할인요금, 비고

  Option	Hours of operation	Discounted price for guest (once, per person)	Note
  Sauna	06:00~21:30	8,500	Closed on the first Wednesday of each month
  Pool	06:00~21:00	8,500
  Sauna & pool Sauna & gym	06:00~21:30	14,500

• Q When is your check-in and check-out time?

  A

  Guest check-in time is 2:00 p.m. and check-out at 12.00 p.m.

• Q What amenities do you have in the room?

  A

  Memo pad, pen, highball glass, shot glass, sewing kit, tissue, electric mosquito repellent, electric kettle, coffee cups, tea bags, napkin, hangers, shoe shining paper, bathrobe, slippers, shower cap, sanitary bag, hair comb, cotton pad, cotton balls, facial tissue, bathroom cups, shampoo, conditioner, shower gel, body lotion, soap, towels, hair dryer
  
  * Free disposable products such as toothbrushes, toothpaste, and razors are no longer provided to preserve environment.

• Q Do you run a shuttle to the hotel from Jeju International Airport?

  A

  We're afraid that we do not have shuttles running from the airport.